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      Popsixle Pixel Helper

      This article will help you understand the functionality of the Popsixle Pixel Helper and how it can help you track Popsixle data on your Shopify site

      Enabling the Pixel Helper

      The Pixel Helper can be enabled from your Popsixle dashboard. On the homepage you will see a section that references the Popsixle Pixel Helper. To enable it you will first won't to toggle the pixel helper on, this will then cause a button to appear that will take you to our website. Click the button and you'll be taken to your store's homepage where the Pixel Helper will be visible.

      Note: The Popsixle Pixel Helper is only visible to you and not anyone else viewing your store

       

      What the Pixel Helper Shows You

      The Pixel Helper has three key areas of information:

      Popsixle Pixel Helper-1

      1) Account Information: This section you will see your Shop URL and also see the overall status of Popsixle and if it is tracking events

      2) Channel Status: This section will show you the status of each channel you are currently connected to.

      • A green dot will indicate data is flowing properly
      • The dot will be empty if no data is flowing 

      3) Event Data: This section will show you the specific events sent via Popsixle browser side or server side (both sent by Popsixle to ensure 100% alignment). The table includes:

      • Event Type: This tells you the specific type of event you have sent
      • Created: This is a timestamp for the event
      • Sent (Browser):  This shows if the event was sent browser-side by Popsixle
      • Sent (Server): This shows if the event was sent server-side by Popsixle
      Payload: This gives you link to see detailed information about what was sent as part of the event 

      Interpreting Event Payloads

      After clicking on "View Payload" a new panel will open with detailed event information. Don't worry if the information seems intimidating! The information is to give you a sense of what data Popsixle is able to track, anonymize and send to ad platforms in a privacy first manner.

      Most fields are self explanatory (state, city, zip etc.) but below is an explanation of some of the fields you may not be as familiar with:

      fbp: This is a session identifier that is used by Facebook

      external_id: This is used to ensure alignment between browser and server events

       

       

      Have more questions about the Popsixle Pixel Helper? Feel free to reach out to our team at success@popsixle.com and we will get back to you as soon as we can.